EA Hotel Crystal Palace

Hotel Description

So I’ll be honest – when I first walked up to the EA Hotel Crystal Palace on Malá Štěpánská, I wasn’t expecting much from the exterior. It’s tucked into this narrow street that you’d probably miss if you weren’t looking for it, but that actually turned out to be one of its best features. You’re literally a three-minute walk from Wenceslas Square, but without all the tourist chaos right outside your door.

The lobby hits you with this old-world Prague charm that feels genuine, not like they hired some designer to fake it. I mean, you can tell this building has stories – the kind of thick walls and high ceilings that make you wonder who stayed here decades ago. What really surprised me was how quiet my room was, considering you’re smack in the middle of New Town. The windows are properly thick, which matters more than you’d think when the trams start running early in the morning. The rooms themselves are… well, they’re solid four-star without trying too hard. Nothing fancy, but the bed was actually comfortable (I’m picky about mattresses), and the bathroom had decent water pressure – honestly, that’s half the battle in older European hotels.

Here’s what I really appreciated though – the staff actually knows the neighborhood. When I asked about getting to the castle without dealing with the tourist hordes, the guy at reception didn’t just point me toward the main route. He told me about cutting through Petřín Hill from the back side, which saved me probably an hour of crowds. You know what else? They don’t charge you an arm and a leg for coffee in the morning, and there’s this little café called Louvre just around the corner that locals actually go to – not just another tourist trap. The whole area is perfect for wandering, especially if you like that mix of residential Prague with easy access to the main sights. I could walk to the National Museum in five minutes, but also stumble onto these quiet side streets where you’ll find proper Czech pubs that haven’t been completely overrun yet. The 7.6 rating seems about right to me – it’s not going to blow you away, but it does everything well without any major complaints. If you want to feel like you’re staying somewhere with character rather than just another generic hotel, and you don’t need a spa or fancy restaurant downstairs, this place gets the job done really well.

Rooms

• Estimated price from: $86. Single Room with 1 single bed for 1 – 1 guests
• Estimated price from: $93. Single Room with Terrace with 1 single bed for 1 – 1 guests
• Estimated price from: $98. Double or Twin Room with 2 single beds and 1 large double bed for 1 – 1 guests
• Estimated price from: $109. Double or Twin Room with Terrace with 2 large double beds and 2 single beds for 1 – 1 guests

Reviews

• Angel from United States – 22 May 2024 (8/10)

  Everything was good, breakfast has a variety and I eat almost everything… really good.
  
  What could be improved: I have and issue with Booking since I just authorized ONE ROOM but when I got there, they asked me about second room… there's something wrong with booking, not with your hotel.

• Kamila from Poland – 30 March 2025 (8/10)

  Room was small, but very cosy. I liked it! Very good location. Given the price – it was a perfect deal 🙂
  
  What could be improved: No such thing

• Lucie from Czech Republic – 5 January 2025 (9/10)

  The room was nice and big, everything that we needed was there
  
  What could be improved: The bed and the pillow could be better

• Sandra from France – 26 November 2024 (9/10)

  Great value for money, great location for walking into the centre of Prague, clean, warm and cozy. Great breakfast
  
  What could be improved: Nothing

• Hrushikesh from Czech Republic – 5 October 2024 (7/10)

  Property was good but room was small
  
  What could be improved: Small rooms

• Denisa from United Kingdom – 12 April 2024 (9/10)

  Very peaceful location, room was clean and tidy. Staff was very nice and because I have arrived late at night, the gentleman on the phone, who helped me check in, was pleasant to deal with.
  
  What could be improved: I couldn’t lock the door at my room.

• Yannick from Czech Republic – 18 March 2024 (9/10)

  Very nice and clean room, very friendly staff, excellent breakfast, very good location
  
  What could be improved: Nothing

• Yawar from Austria – 4 February 2024 (9/10)

  It was amazing time in this hotel and the staff also good and gleaning

• Dr from Germany – 1 February 2024 (9/10)

  I loved the room it was really good and clean.
  And the bathroom was simply excellent 👌🏻.
  
  And plus extra towels and extra coffee was immediately given.
  
  The house keeping service was good and prompt.
  
  And the receptionist Mr Radik (I might have misspelt his name) was extremely polite and helpful.
  He immediately took care of any sort of shortcomings during check-in, and checkout was done with in few seconds.
  
  The location of the hotel was also good.
  
  All in all I loved the hotel and loved our stay.
  
  Would definitely recommend others as well.
  
  What could be improved: There was no cutlery and plates in the room, so that was a bit inconvenient.
  
  And there was no salt and pepper. Had to collect it from reception in the night. Which was a bit inconvenient and embarrassing in night to disturb the receptionist.

• Karel from Czech Republic – 8 December 2023 (8/10)

  Location
  
  What could be improved: Atmosphère with no real welcome
  Breakfast needs further improvement

SURROUNDINGS

Facilities